Building the Next-Generation Service Desk

Building the Next-Generation Service Desk

The service desk is evolving thanks to cloud-based service management solutions and communications APIs. In this architectural overview, Marc Talluto, CEO of Fruition Partners, will explain how the pieces fit together.

What is Twilio?

Twilio is changing communications forever by empowering software people to build modern communications applications: cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.

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